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Questions and answers are here, can't find the answer to your question? Click here to get in touch.

How do I join Trasch?
1. If you haven't registered before you will need to click Join and Register.
2. When you register and email will be sent to you containing your User Name and Password.
3. If the email hasn't arrived within 5 minutes please check your Junk Mailbox as it may have been considered unsolicited.
4. Click My Account and sign-in with your User Name and Password.
How do I find items I want?
There are two ways of search Trasch for an item.
1. Enter a keyword into the Search Bar, choose a category and click 'Search'.
2. Click 'Recycling Store' and select a category you wish to view.
How do I list an item on Trasch?
You must log into your Account with your User Name and Password. If you have not already registered you must Join Trasch before you can list your items.
To list an item simply:
1. Sign into your Account.
2. Go to 'My Listings'.
3. Click 'Add New Listing'.
4. Complete the required listing details.
5. Click 'Add Listing'.
6. Your item will now appear on the website.
How do I contact someone about their item?
You need to be Signed In to your Account to contact the Member who has listed the item. When you are signed in, simply click on the 'Contact Member' button and the member's contact details will be displayed.
Can I charge money for items that I list on Trasch?
Yes you can or you can list it as Free. Remember Trasch are not involved in the Buying or Selling process - you will be contacting the other party directly.
Can I charge for postage of my items?
Yes, you can charge for delivery. Remember, Trasch is not involved in the Buying or Selling process, rather you will be contacting the other party directly.
Can I suggest a new category for my items?
Yes you can. Please send us an enquiry via the Contact Us page. If we deem the suggestion appropriate, we will add the category to the Trasch web site and you will be able to add your item (and any subsequent items) to it.
Can I change my Password?
Yes, of course. Simply sign into your Account and click on 'Change Password'. Enter and verify your new, more memorable password.
I am unable to access my account and have forgotten my password, what do I do next?
If you have forgotten your password, there is a password reset feature on the web site. Passwords are stored in the database in an encrypted manner so neither we or any admin user has access to them.
Here is what you need to do:

1. Click on the link:  
2. Enter the e-mail address you registered with.
3. Press "Send Request"
4. An e-mail will be sent to that address with a link.
5. Click on the link to verify the e-mail address.
6. A new password will be generated and sent to the e-mail account.

It is worth noting that some mail programs will send e-mails like this straight to the junk mail box, so if nothing arrives within a minute or two, you should check that the mail hasn't been deleted or marked as spam.

If you're an education provider you can join Trasch for FREE & create a profile...

...then promote all your unwanted educational items from books to toys to others that want it... can sell items or just give them to a good home. Either way you'll feel good about recycling!

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